The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.
Divided into four sections, plus a general introduction and conclusion, the Handbook focuses on contexts in which conflict occurs: interpersonal, organizational, community, and intercultural/international. Editors John Oetzel and Stella Ting-Toomey as well as expert researchers in the field have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools.
Key Features:

• Rather than focusing on a single context, the volume considers conflict in relationships and families, conflict at work, conflict in communities, and international/intercultural conflict. This breadth opens up the reader to a multitude of conflicts, and includes an understanding of how each context impacts the others.
• Includes a thorough review of literature on conflict communication which provides, in one resource, access to a vast amount of research
• Blends the art and science of conflict by integrating research and practice so that practitioners and scholars know both the theoretical explanations of conflict as well as the skills needed to address conflict
• Identifies the best theories, ideas, and practices of conflict communication

• ISBN: 0761930450
• ISBN-13: 9780761930457
• Editors : John G. Oetzel and Stella Ting-Toomey
• Language : English
• Format:  Hardcover
• Publication Date: 1/1/2006
• Publisher Imprint: Sage Publications
• Price ($AUD): $255.95


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